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Penni McDonald
House of Travel Auckland City
As the stores resident cruise specialist without a doubt my favorite way to travel is by ship.
11 cruises so far & inspections of a further 20+ ships.
River cruises on the Nile, Danube & Rhone.
Ocean cruises in the South Pacific, Caribbean & NZ.
Penni

Angela Taverner
House of Travel Hamilton City
With over 40 years of travel experience, including 30 years living and working in the USA, I’ve developed a deep passion for showcasing the beauty and diversity of the United States. But my love of travel goes far beyond that. Travel is not just a career for me—it's a lifelong journey that has shaped my understanding of the world and its many cultures.
I thrive on helping my clients discover unique, off-the-beaten-path destinations, and I have a special fondness for authentic, remote locations that offer a genuine connection to the culture and landscape. My adventures have taken me to the vast sands of Morocco and Egypt, where I’ve explored ancient ruins and vibrant markets. I’ve trekked the Inca Trail in Peru and hiked to Everest Base Camp in Nepal, experiencing firsthand the stunning landscapes and welcoming communities. Cuba’s lively streets and rich history also hold a special place in my heart.
Whether it’s trekking through the mountains of Nepal or uncovering hidden gems in Peru, I love guiding travellers to places that offer more than just sightseeing—they offer a chance to truly connect with the world. I find great joy in helping my clients turn their dream holidays into reality, whether they’re after iconic landmarks or remote locations that are rich in culture and adventure.
Through my work as a travel agent, I create experiences that go beyond the ordinary, helping travellers discover not only new places but new perspectives. Let me help you craft a journey that will stay with you long after you’ve returned home.
Angela

Jessica Osbourn
House of Travel Papamoa
I have always been a lover of travel, family holidays as a child sparked my love of seeing the world. I was born in England, moving to New Zealand with my family at the age of six. Drawn to the outdoors and the natural beauty of the world, I enjoy nothing more than exploring new landscapes, immersing myself in local living or being a major tourist. Whether that’s wondering narrow streets, exploring a big city or lounging on a sun-soaked beach.
In addition to my knowledge of travel, I'm currently training to become a Contiki champ with a passion for adventure and a love of meeting new people, I am eager to help you plan your own exciting Contiki, Top Deck, G-adventures or Intrepid tour and create unforgettable memories.
I was fortunate enough to be sent to Disneyland California and loved every aspect of its adrenaline packed adventure. It is an unforgettable trip and I cant wait to help others book their magical Disney holidays.
With a passion for adventure and a keen eye for detail, I’m always on the lookout for hidden gems, unique experiences and trending destinations. Whether you're looking for a thrill-seeking adventure or a peaceful escape into nature, I have the drive to help you plan the trip of a lifetime.

Cherry McGovern
House of Travel Mount Maunganui
Having worked in the Travel Industry for 9 years and counting, I am incredibly passionate about detail and no trip is too small!
I have lived in London & Perth, both opening destinations for me to explore! My favourite trips to date were Greece and Thailand.
Every part of the process excites me, from simple flights, group holidays, to your bucket list trips!
I enjoy getting to know my clients and I understand that no detail is too small and warm prompt service is key to delivering great customer experiences.
Cherry
Best. Holidays. Ever!
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Vietnam FAQs
Q. What is the best time to visit Vietnam?
Vietnam’s diverse geography means the best time to visit varies by region. Generally, spring (March to April) and autumn (September to November) offer pleasant weather with less humidity and rainfall. For northern destinations like Hanoi or Halong Bay, it is generally cooler than the rest of the country so winter (November to January) is cooler, while southern cities like Ho Chi Minh City enjoy dry weather during these months. Central Vietnam, including Hoi An and Hue, is best visited between February and August when it’s warm and sunny.
Q. Where should I go on holiday in Vietnam?
Vietnam boasts incredible diversity. Visit Hanoi for history and culture, Halong Bay for its stunning limestone karsts, and Hue for imperial palaces. Central Vietnam offers the charm of Hoi An’s ancient streets and Danang’s beaches. In the south, explore the Mekong Delta’s waterways or experience the vibrant city life of Ho Chi Minh City. For nature enthusiasts, Sapa's terraced rice fields and Phong Nha’s caves are must-sees.
Q. How long should I plan for my Vietnam trip?
To see the main highlights, we recommend a minimum of 10 days, but ideally three weeks — to see the very best of Vietnam in its entirety.
Q. How to find the best holiday package to Vietnam?
Check out our Vietnam deals section on the website or subscribe to receive exclusive offers straight to your inbox. Our Vietnam travel specialists can help craft the perfect itinerary for your adventure.
Q. Where should I stay in Vietnam?
Vietnam offers options for every budget. Choose boutique hotels or luxury stays in Hanoi and Ho Chi Minh City, eco-lodges in Sapa, beach resorts in Danang or Phu Quoc, and traditional junk boats for an unforgettable overnight in Halong Bay.
Q. What should I pack for Vietnam?
When traveling to Vietnam or other neighbouring Southeast Asian countries, your packing list will vary based on the time of year you decide to travel.
- Lightweight clothing for hot weather, with layers for cooler northern winters.
- Comfortable shoes for walking and exploring cities or trails.
- Sunscreen, bug spray, and a reusable water bottle.
A universal adapter for electronics (Vietnam uses type A, C, and G plugs).
Q. What are some must-try experiences in Vietnam?
Some of our absolute favourites to explore in Vietnam include - Cruising Halong Bay, visiting the bustling markets of Ho Chi Minh City, cycling through rice paddies in Hoi An, and indulging in authentic Vietnamese cuisine like pho and banh mi are experiences not to miss. To view our favourite things to see & do in Vietnam click here
Q. Do I need travel insurance for Vietnam?
Yes, travel insurance is highly recommended. Ensure your policy covers unexpected medical needs and trip interruptions.
Q. How to get around in Vietnam?
If you’re short on time, skipping central Vietnam and flying from north to south (or vice-versa) is wise. If time's not a problem, book a driver and guide for a scenic route between Hue and Danang, or Hanoi and Danang. Both drives are stunning.
Trains are reliable throughout, but the Reunification Express train, which chugs between Hanoi and Sapa, is a real highlight. Slow but intrepid, if you have time to amble, the views are incredible.
We recommend you to download the Grab app (similar to Uber) but no need to put credit card details in. You know the price before you go & pay cash. Much easier than taxis & super cheap.
Q. What dishes should I try in Vietnam?
Street food is very common & more stalls come out at night than day time. Sit on a very low plastic seat & enjoy new flavours & textures. You may need to observe fellow diners on how to eat some dishes!
We highly recommend eating where Obama dined - While in Hanoi, President Obama ate at an every-day noodle establishment called Bun Cha Huong Lien. Food is tasty, cheap and the restaurant is very proud of it’s most famous diner!