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Giant Tortoise

Galapagos Island, Escuador

Galapagos Adventure

If you’re looking to discover a unique and preserved place, then this is the cruise for you! Join us aboard Silver Origin for an incredible adventure across the Galápagos Islands. Immerse yourself into the archipelago’s wilderness as you hike in impressive volcanic sceneries, snorkel in sapphire waters with playful sea lions, and interact with friendly wildlife. You’ll see that the islands are full of treasures on land, in the air, and underwater.

 

Departs

  • 12 Sep 26 | sailing from San Cristobal, Galapagos, Ecuador

All-Inclusive Package

  • All onboard luxury inclusions:
  • Food and beverages - Authentic culinary immersion is at the heart of the Silversea journey. With a diverse variety of restaurants and the enriching experiences of our S.A.L.T. program, you’ll have the chance to explore culture through cuisine — both on board and ashore.
  • Personalized service - With a ratio of nearly one crew member for every guest, personalized service is our hallmark. From butlers who anticipate your every need to bartenders who remember your favorite drink, our team ensures that your time at sea is blissfully carefree.

All-Inclusive Plus

  • All onboard luxury inclusions:
  • Food and beverages - Authentic culinary immersion is at the heart of the Silversea journey. With a diverse variety of restaurants and the enriching experiences of our S.A.L.T. program, you’ll have the chance to explore culture through cuisine — both on board and ashore.
  • Personalized service - With a ratio of nearly one crew member for every guest, personalized service is our hallmark. From butlers who anticipate your every need to bartenders who remember your favorite drink, our team ensures that your time at sea is blissfully carefree.
  • Shore Excursions:
  • Shore Excursions - On all classic cruises (on Silver Muse, Silver Moon, Silver Dawn, Silver Spirit, Silver Whisper, Silver Shadow, Silver Nova and Silver Ray) included shore excursions (one per guest/day, excluding “days-at-sea”), if available, will be offered on a complimentary basis.
  • Shore excursions will be bookable on “first-come-first-served” basis. Shore Excursions may require minimum participation levels to operate so it is recommended to sign up as early as possible. The deadline for booking Shore Excursions on MySilversea is 2 days prior departure date.
  • The “Shore Excursions Program” is subject to shore excursion availability in each port and guests’ first choice may not be available. The first shore excursion booked in a single day / port, among the shore excursions bookable and available within the Program, will be considered included, while additional excursions will be charged at full fare. The Shore Excursion Program does not apply in the embarking and disembarking port.
  • Shore Excursions (Value amount will change depending on the cruise)
  • Shore excursion credit per guest
  • With the All-Inclusive Plus fare, you have a US$XXX shore excursion credit available to book shore excursions. You can select them with ease after booking the cruise.

Last- Minute

  • All onboard luxury inclusions:
  • Food and beverages - Authentic culinary immersion is at the heart of the Silversea journey. With a diverse variety of restaurants and the enriching experiences of our S.A.L.T. program, you’ll have the chance to explore culture through cuisine — both on board and ashore.
  • Personalized service - With a ratio of nearly one crew member for every guest, personalized service is our hallmark. From butlers who anticipate your every need to bartenders who remember your favorite drink, our team ensures that your time at sea is blissfully carefree.

Cruise itinerary

12 Sep 26
Departure 4:30 pm

Like so many of the islands in the Galapagos, San Cristobal is formed by dormant volcanoes. It lies to the east of the archipelago and is one of the oldest islands in the group. Approximately 8,000 people live on the island, making their living from tourism, fishing, in government offices, or off the rich volcanic soils with some limited farming existing in the highlands. Puerto Baquerizo Moreno on the southwestern tip of the island is the capital city of the Galapagos Islands. A statue of Charles Darwin graces the harbor, marking one of the first places he likely stepped ashore in the 1830s.

12 Sep 26
5:0 pm - 12:00 am

Kicker Rock is the vertical remnant of a former tuff cone less than 5 kilometers to the west of San Cristobal. Both its Spanish name “Leon Dormido” (Sleeping Lion) and English name Kicker Rock imply that it is one rock only -when in fact it is a larger one 300 meters long by 100 meters wide with a maximum height of approximately 150 meters and next to it an obelisk-like rock separated by a narrow channel some 20 meters deep. When approaching Kicker Rock, Blue-footed Boobies, Nazca Boobies and frigatebirds can be observed in the air, while sea lions can be seen along the shore. Snorkelers and divers have reported manta rays, hammerhead sharks and turtles. The Spanish name implies that the geological formation seen from the south resembles a sleeping lion. An interesting explanation for the English name suggests that James Colnett in 1794 likened it to famous landmarks in Portsmouth.

13 Sep 26
12:00pm - 12:00am

Genovesa is one of the northernmost islands of the archipelago. Genovesa's southern side of the shield volcano's crater collapsed, and a protected bay known as Darwin Bay was formed. The island is often referred to as the "Bird Island" as the numbers and species of land and seabirds on Genovesa are quite extraordinary. There are two visitor sites, and Prince Philip's Steps give access to the flat plateau above the bay. Named after Prince Philip who visited the Galapagos on two occasions, the "steps" are mostly natural. The steep cliffs are home to Red-billed Tropicbirds, while Magnificent Frigatebirds, Nazca, and Red-footed Boobies prefer the top. The plateau above Prince Philip's Steps has a palo santo forest and an extensive lava field. This is an area where one of the Galapagos's top predators, the Short-eared Owl, is hunting storm petrels. The Short-eared Owls are extremely well camouflaged and are not always easy to spot in between the rocks.

13 Sep 26
12:00pm - 12:00am

At Genovesa Island the ship tucks into Darwin Bay, an ancient volcanic crater now flooded by the sea. Zodiacs land on a picturesque sandy beach where Galapagos sea lions often rest on the fine, white sand. Explorations along the shore may reveal marine iguanas looking like prehistoric dinosaurs in miniature. By heading inland a short distance visitors could encounter seabirds of all shapes and sizes nesting in the vegetation. Scores of immature Red-footed Boobies perch on branches within an arm's reach of the path. In addition, watch for Great Frigatebirds and Yellow-crowned Night Herons along the walk. There is also fantastic snorkeling in the waters of Darwin Bay with the opportunity to see large schools of reef fish and brightly colored sea stars.

14 Sep 26
Departure 12:00am

The landing at North Seymour Island is onto black lava rock. After a short climb, visitors arrive on the island's flat plateau where a number of sea lions nurse pups and frigatebirds nest. The island is dry, and so the predominant tree is the prickly pear cactus favored by the Galapagos land iguanas that live here in number. The undulating terrain is littered with red-brown volcanic boulders and large male Magnificent Frigatebirds can be seen inflating their vivid red gular sacs in hopes of impressing females flying overhead. At certain times of the year, pairs of Blue-footed Boobies dance here in a ritualized mating dance that reinforces their pair bond and shows off their vivid blue feet. The snorkeling here is well-known for schools of colorful creole wrasses and parrot fish.

14 Sep 26
12:00 pm -12:00 am

The lava fields of Sullivan Bay on Santiago Island will inevitably remind visitors of the surface of the moon. As brilliant red Sally Lightfoot crabs scuttle along the black volcanic shores, learn about the formation of the islands through geological forces from your guides. The lava flows here are just over one hundred years old and date back to 1897. The lava took on a rope-like appearance and geologists have adopted a Hawaiian word, pahoehoe, as the technical name for this kind of volcanic rock.

15 Sep 26
12:00 pm - 12:00 am

Like arriving at the remote and mysterious shores of a distant planet, the Bolivar Canal slices between two islands to the northwest of this spectacularly diverse archipelago. Discover the marine treasures of one of the world’s most fascinating stretches of water. The Galapagos Islands are alive with dramatic biodiversity - a spectacular combination of pristine isolation and productive ocean currents creates waters rich with life, large and small. The Bolivar Canal’s currents guide you into the heart of the archipelago from the remote Pacific, with the scenic waterway cutting between the active shield volcano of Isla Fernandina and the seahorse-shaped Isla Isabela. Wildlife - including the famous blue-footed boobies - gathers on the layered volcanic shores. Beneath the surface, a world of color and life swirls, and the seabed blooms with geothermal hues and intense biodiversity. These waters are rich with a feast of plankton, drawing in larger species in vast numbers, and the channel serves as the entry point for an extraordinary congregation of marine life from the depths of the Pacific - from whales and dolphins to turtles and rays. Experience the startling beauty and remarkable features of this unforgettable stretch. Silversea’s expert team is on hand throughout to share insights and expertise.

15 Sep 26
12:00 pm - 12:00 am

Among the impressive new lava fields of Fernandina Island hides a cove surrounded by mangroves. A rewarding place for bird-watching as the bay is the point where the land meets the sea, joining the two environments, with sea birds, shorebirds, and land birds all in the same place. The different species of mangroves: Red, White, and Black, have formed a root system that serves as a nursery for many species of fish, including juveniles’ sharks and green sea turtles. Snorkeling is as rewarding with some unique sightings such as Marine Iguanas feeding on algae, or flightless cormorants diving for their prey.

15 Sep 26
3:00pm - 12:00am

This impressive and vast Pahoehoe black lava field is located on the south coast of Isabella Island and lies between two soaring active volcanoes, Sierra Negra and Cerro Azul, which you have a panoramic view of in the distance. Hike over huge other-worldly landscapes of corrugated lava which have been there for millennia. You can picture the lakes of hot lava as they poured from the mouth of the volcanoes now frozen in time. The rich blue waters of Cromwell Current wash the shores, and as a result, you can see the largest Marine Iguanas of the archipelago basking on the rocks. Watch Flightless Cormorants and Galapagos Penguins diving for food. Other wildlife to be found here includes Great blue Herons, White tipped Reef Sharks and look out for pelicans who nest in the emerald mangrove forest near the coastal lagoon.

16 Sep 26
12:00 am

Santa Cruz Island reaches a maximum altitude of 864 meters (2,835 ft) above sea level; at high altitudes, weather changes create microclimates. The species of flora and fauna found near the shoreline are extremely different from those on the highlands. Life in the highlands is much easier due to the presence of fresh water, from the constant drizzle that happens during the dry season to heavy rains that occur during the wet season. Local people take advantage of this climate to cultivate a large number of crops and giant tortoises love this ideal weather to mate, feed, and rest before their next long migration to the shorelines.

16 Sep 26
12:00 pm -12:00 am

Silver Origin will anchor in front of Puerto Ayora, Santa Cruz, where the prestigious Charles Darwin Research Station is located. The station also houses the Fausto Llerena Breeding Center for giant tortoises and land iguanas where guides interpret the center's captive breeding and reintroduction programs. In addition to these star species, throughout the station there are huge prickly pear cactus trees being fed upon by the pretty Galapagos Cactus Finch. To round out the stay in Puerto Ayora, enjoy free time in town where local artists have created charming art galleries and corner cafes.

17 Sep 26
12:00am

Located on the northern coast of Española, the turquoise color water and white sandy beach stand out from far away. This beach is made out of pulverized shells and corals and offers a sandy patch of up to 1 kilometer in length. Española is considered one of the oldest in the Galapagos and has thus developed endemic species. Along the coast of Gardner a subspecies of colorful Marine iguanas are living among Hood Mockingbirds. The apex predators Galapagos Hawks commonly visit the coastline and a couple of times a Giant tortoise has been seen here.

17 Sep 26
12:00 pm - 12:00 am

Punta Suarez lies at the western point of Española, the oldest island in the Galapagos. Sheer cliffs provide superb thermals for seabirds, and you may spot Swallow-tailed Gulls, Nazca Boobies, and Blue-footed Boobies on the breeze. The largest seabird to nest in the Galapagos Islands is the Waved Albatross. These ocean wanderers can be seen seasonally here from April through December, when pairs reunite on Española, going through an elaborate pair-bonding display. Mockingbirds, doves, and occasional Galapagos Hawks can also be seen on the point, along with sea lions and colorful marine iguanas.

18 Sep 26
00:00pm - 12:00am

Isla Lobos, a tiny island sanctuary just offshore from San Cristobal, bustles with extraordinary wildlife, taking its name from its iconic resident sea lions, known as “lobos marinos” or “Marine Wolves” in Spanish. The sliver of land is an isolated wildlife haven, and a favorite hangout for the lumbering, loud, and loveable creatures. Arrive on the island to see dozens of the adorable sea lions flopping across the sandy shores, barking playfully, or snoozing the day away. You’ll often encounter more of the residents as you hike the terrain. Most notably, look out for the blue-footed boobies that strut along the coastline, unmistakable with their electric-blue feet. Magnificent frigatebirds are just as bold, and during mating season, males of the species puff out bright red pouches in a dramatic display of courtship. Fur seals may also be visible stretched out across the white-sand beaches, beside the narrow, protected channel that separates this island paradise from San Cristobal. Snorkel in the turquoise waters to encounter more underwater life, perhaps spotting stingrays, green turtles, or red-lipped batfish.

18 Sep 26
12:00 pm - 12:00 am

An impressive tuff cone has been carved by erosion into an outstanding natural sculpture, being a resting place for marine birds such as blue-footed bobbies and brown pelicans. One of the most beautiful white sand beaches of the Galapagos (swim or snorkel). View sea lions, sally light footed crabs, blue-footed bobbies. Behind the dunes, you find a coastal lagoon, which was visited in the past by the locals to extract salt, today it is home to some shorebirds such as stilts and plovers.

19 Sep 26
6:30am - 12:00am

Like so many of the islands in the Galapagos, San Cristobal is formed by dormant volcanoes. It lies to the east of the archipelago and is one of the oldest islands in the group. Approximately 8,000 people live on the island, making their living from tourism, fishing, in government offices, or off the rich volcanic soils with some limited farming existing in the highlands. Puerto Baquerizo Moreno on the southwestern tip of the island is the capital city of the Galapagos Islands. A statue of Charles Darwin graces the harbor, marking one of the first places he likely stepped ashore in the 1830s.

Cabin Types

from Auckland

Silver Origin Classic Veranda

Classic Veranda Stateroom

Floor to ceiling sliding doors with veranda, sitting area, twin beds or queen-sized bed. A choice of pillows. Bathroom with large vanity and walk-in shower, Walk-in wardrobe(s) with personal safe. Writing desk, 1 large flat screen TV and Unlimited Standard Wifi.

Auckland

Luxury Cruise

from $22,249 per person share twin

  • Travel 12 Sep - 19 Sep 26

Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.

Terms & Conditions

All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 10 Mar 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation, we recommend that you purchase a policy that includes cover around Covid-19. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam & Sri Lanka. Visa costs are not included. If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Vaccination and health requirements are the responsibility of the passengers, please note that most cruise lines require guests to be double vaccinated against covid-19 up to 14 days prior to cruise departure.

Silversea T&C's:

*For a limited time, enjoy exclusive savings of up to 10% on over 500 voyages across select categories — combinable with our current offers. Journey with us in all-inclusive luxury to uncover worldwide destinations. Reserve your suite by November 10, 2025, to secure this offer with reduced deposits starting at 15%.​



Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner